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Lottery Management → Loss Prevention (headed Loss Prevention & Owner Alerts) collects everything that did not add up: physical ticket shortages, POS register variances and suspicious patterns. Columns: Date & Time, Type, Severity, Variance Amount, Description, Status and Action.

What raises an alert

Severity runs low, medium, high, critical.

Investigate one

1

Open the alert

Investigate Alert #… shows the variance and how it arose.
2

Note who was on shift

An alert can record a suspected employee. Because audits are per shift, the window is usually narrow.
3

Write resolution notes

What you found, and what you did about it.
4

Mark as Resolved

Or dismiss it if it was not real.
Statuses: OPEN, INVESTIGATING, RESOLVED, DISMISSED.
Treat one alert as a question, not an accusation. A single bin variance is often a misread ticket number or a pack activated late. It is a repeated pattern — same shift, same bin, same person — that means something, and that is what this log is built to make visible.