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Stock does not look right

That is by design. An invoice is what the supplier says they sent; stock moves when you check the delivery in.
Something sold that was never received. Usual causes: a delivery never checked in, a case booked as a single unit (missing pack size), or sales imported before the opening stock existed. Settle it with a count rather than adjusting the number.
The product’s unit type is CASE with no units-per-case, or it was received against the unit barcode instead of the case barcode. Fix the pack size on the product, then correct the stock with a count.
Sales are not arriving. Check the store’s agent is online on the Dashboard and look at Sales Imports for failed rows.

Scanning

Check the red and yellow lines — they are flagged precisely because the arithmetic did not agree. Correct them on the review screen; nothing is applied until you confirm.
It is offered as a new product. Creating it there also saves the supplier’s item number, so the next invoice matches it automatically.
It is kept in the failed-imports list with what was read, so you can look at it. Re-scan with a flatter, better-lit photo of the whole page, or enter the invoice by hand.
Scans are limited per period by your plan — see Billing and plan. Re-scanning an identical file does not use another one.

Access

Almost always a permission. Anything you cannot use is hidden rather than greyed out. See Roles and permissions.
The default Employee role is read-only. Grant it permission to receive purchases (and to write products, if they should change prices).
Permission changes take a few minutes to take effect. If they are an Owner or Admin, roles make no difference — those bypass permissions entirely.
The temporary password has not been replaced yet. Finish the password change first.

Prices and margin

No margin is configured on the product or anywhere up its category tree. Set one on the category.
Selling price is shared across the business. There is no per-store price.
Those products had no cost basis when they sold — stock that was never received, or received at zero cost. Check the deliveries were checked in.
Use Publish to POS on the Products page; the Inventory Agent applies them on its next run.

Fuel and lottery

Usually gross and net gallons entered the wrong way round. The BOL states net; the tank gauge reads gross. See ATG readings.
The POS figure entered on the audit must be scratch-off revenue only, not total store sales. See Shift audits.
No terminal report has been imported yet. See Terminal Reconciliation.

Billing

The trial ended, a payment failed, or the subscription is not active. Your data is all still there — only changes are blocked. See Billing and plan.
There isn’t one. Pricing is quoted per business — talk to us and the quote appears on your billing page.