> ## Documentation Index
> Fetch the complete documentation index at: https://sims-bae272dd.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# The Inventory Agent

> The small program that connects your register to PRODUCT_NAME.

The **Inventory Agent** is a Windows program installed once on the back-office
PC at each store. It runs quietly in the system tray and is the bridge between
the till and PRODUCT\_NAME.

## What it does

> [card] Sends your sales up
>
> Sales transactions and fuel tank readings from the back-office system, so
> stock and revenue are current each morning.

> [card] Pushes price changes down
>
> When you use **Publish to POS**, the agent applies the catalog and price
> changes to the register.

## How it behaves

* Runs **silently in the system tray** — no window to keep open.
* Keeps a local copy of recent data, so a dropped connection is not a lost day.
* Syncs **nightly at midnight**.
* **Retries automatically** when the internet comes back.

## Why sales matter so much

Selling reduces stock. If the agent stops reporting, sales stop arriving, and
your on-hand figures drift higher than the shelf every day it stays offline —
which then makes reorder suggestions, stock value and margin all wrong.

That is why the [Dashboard](https://sims-bae272dd.mintlify.site/reports/dashboard.md) shows **Backoffice Agent
Status** per store. Check it in the morning.

> [!WARNING]
>
> The agent keeps about **three days** of data locally. If a store stays offline
> longer than that, the oldest unsent records are dropped and will not arrive.
> Treat an offline agent as a same-week problem, not a someday one.

## Next

> [card] [Install it](https://sims-bae272dd.mintlify.site/agent/install.md)
>
> Including the store API key.

> [card] [Connect it to your POS](https://sims-bae272dd.mintlify.site/agent/connectors.md)
>
> SQL Server, CSV export or a local web service.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.